Account & Data Deletion

At Duo Remote, we prioritize your privacy by design. This page addresses Google Play's Data Safety requirements regarding account and data deletion.

No User Accounts

Duo Remote operates completely without user accounts. You do not need to register, log in, or provide an email address to use our app.

Local App Data

All core configurations (such as your saved TVs and AC units) are saved strictly locally on your mobile device. We do not transmit or store this data on our servers.

Analytics & Advertising Data

To ensure app stability and provide free services, we use Google Firebase (Analytics/Crashlytics) and AdMob. These services collect anonymous app instance IDs, crash logs, and your device's Advertising ID.

How to Delete Your Data

Because we do not hold your personal data on our servers, there is no account to delete. However, you have full control over your local and device-level data:

  1. Delete Saved Remotes (Local Data): Open your device's Settings > Apps > Duo Remote > Storage & cache, and select Clear Storage (or Clear Data). Alternatively, simply uninstalling the application will permanently delete all local configurations.
  2. Reset/Delete Advertising Data: Open your device's Settings > Google > Ads, where you can choose to "Reset advertising ID" or "Delete advertising ID".
  3. Analytics Data: Crash reports and anonymous usage data processed by Firebase are automatically deleted according to Google's standard retention policies. Uninstalling the app stops all future data collection.

Contact Us

If you require further assistance or have questions regarding data safety, please contact us at: support@duoremote.qd.je.